Your information
Privacy
notice.
A plain-English summary of how details sent through the callback form are used.
Callback requests
When you request a callback, ST Recovery collects the name, telephone number, location, service, preferred callback time and vehicle details you choose to provide.
How the details are used
The details are used only to understand your request, contact you about the requested recovery or roadside service and keep an operational record of the enquiry.
Storage and retention
Callback requests are stored with the website. They should be kept only for as long as reasonably needed to manage the enquiry, provide the service and meet applicable requirements.
Your choices
You can choose to call instead of using the form. To ask about, correct or request deletion of submitted details, call 020 3488 5754.
Emergency information
The callback form is not monitored as an emergency service. If anyone is in immediate danger, contact the appropriate emergency service.